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Signature Edition (Pullover hoody)

Signature Edition (Pullover hoody)

$150.00Price

    • Eligibility: To be eligible for a refund or exchange, you must contact us within 48 hours of receiving your order. Please provide your order number and a detailed explanation of the issue.

    • Condition: Items must be returned in their original condition, unworn, unwashed, and with all tags attached. We reserve the right to refuse a refund or exchange if the item shows signs of wear or damage.

    • Process: To initiate a refund or exchange, please contact our customer service team at izvuocollection@gmail.com or call us at 518-445-5836. Once your request is approved, we will provide you with instructions on how to return the item.

    • Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

    • Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

     

    Contact Us

    If you have any questions about our refund policy, please contact us at izvuocollection@gmail.com or call us at 518-445-5836.

    Non-Refundable Items

    Gift cards

    Sale items

    • Exchanges: If you wish to exchange an item, please specify the new item and size you would like. We will process the exchange once we receive and inspect the returned item.

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